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happiness engineer

Working as a Happiness Engineer at Automattic — the role and the craft of customer support.

Seven years

June 29, 2023

a8c, happiness engineer, work

a8c, automattic, happiness engineer, remote working
Moving on from Happiness

April 18, 2022

a8c, happiness engineer, work
Distinguished HE Award

May 27, 2020

a8c, happiness engineer, work

a8c, documentation, happiness engineer, WooCommerce
Lifechat with Adam; fixing Netflix, eco, and home buying

March 15, 2019

a8c, friends, happiness engineer

a8c, a8clifechat
Onboarding with Donut

March 11, 2019

a8c, happiness engineer, work

donut, donutai, jetpack, remote working
Supporting support

February 6, 2019

a8c, happiness engineer, support

customer support, documentation, happiness engineer, technical support
Giving Kudos and celebrating success

January 23, 2019

a8c, happiness engineer, work

celebrate success, kudos
Office Today

December 20, 2018

a8c, happiness engineer, home stuff

automattic, distributed work, home office, officetoday, remote working
I have no idea what I’m doing…

December 20, 2018

family, happiness engineer, parenting

andy dwyer, life
Screen reduction / remember to charge wireless Apple Magic Mouse

December 4, 2018

a8c, happiness engineer, work

apple, imac, magic mouse

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