Category: happiness engineer
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Seven years
Seven is my favourite number. I wouldn’t say lucky since I can’t tie any luck to it but it is a number I’m fond of. Looking back on my blog posts, as someone who is often fond of anniversaries or milestones, I only found my one and two year anniversary posts of joining Automattic, and…
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Moving on from Happiness
Six years to the day that I started my Automattic trial, I’m no longer a Happiness Engineer. The past six months need a fair few posts on their own (sabbatical, rotation, other stuff), and I realise I’m dropping this in here after silence but felt it was a clean start to dust off the old…
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Distinguished HE Award
Almost every quarter in work, we have nominations for the Distinguished HE Award. This is a virtual award from peer voting for Happiness Engineers who have made an impact over the past quarter. The past quarter, I was a recipient of that, so now I have a cool image to share: I’ve long said I…
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Lifechat with Adam; fixing Netflix, eco, and home buying
In Automattic, we have a “life chat” Slack channel, it uses Donut, the same bot we use for onboarding, and it matches you with another person in the channel once a month. You can chat whenever and however you want, it’s a nice option to bring together people who otherwise wouldn’t interact much and gives…
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Onboarding with Donut
I wrote most of this back in August time, but it’s been sitting in my drafts folder. Posting now as I’ll be working on bringing Donut to more Happiness Engineers. As I mentioned, I’m on rotation to the JPOP division at work. It’s been a long minute since I went through any learning or on-boarding…
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Supporting support
Earlier today I tweeted a request See if you reach out to a support team, they help you solve a problem in their reply OR you figure it out yourself, gonnae reply back to let them know? You'll honestly help other customers. If our reply helped – you've no idea how much of a buzz…
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Giving Kudos and celebrating success
At Automattic, as a tool for recognition, we have Kudos. What are Kudos? From our internal Automattic Field Guide: Use Kudos to give a virtual high-five to any Automattician you choose. Someone help you out in a big way? Send them Kudos! Giving Kudos There are two ways to send kudos: by using a Slack…
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Office Today
Since Automattic is a distributed company, this means employees can work from wherever they have internet access. This spawned the often updated blog Office Today. I’ve posted once before, about two weeks after I started full time at Brew Dog one afternoon: (Source) While a lot of my colleagues post from beaches, boats, office buildings,…
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Screen reduction / remember to charge wireless Apple Magic Mouse
I moved to an iMac back in June since I rarely leave the house to work. It’s great, bigger screen, powerful to last me probably the next two years minimum, no worries about charging the battery… At the Grand Meet-up I got someone’s old wired Apple Keyboard since I wanted the physical numeric keypad version…